Refund Policy

Refund Policy

The information below outlines our approach to returns, exchanges, and refunds for new products.

Eligibility begins at delivery

Tell us about a requested return no later than 30 days after the order is delivered. Qualifying merchandise that remains new and unused can be returned for preference changes or a mistaken choice. Problems such as damage, defects, wrong goods, missing parts, or a significant description error can also be submitted for review. Mandatory consumer protections continue to apply.

Request review before shipment

Start a request through sanjeevkumar01019191@gmail.com. Send the purchase number, checkout contact email, the reason for the request, and visual evidence when an item is affected. Mailing should begin only after authorization has been issued and the return location has been verified.

Included label; no restocking fee

Each parcel includes a prepaid return label at no charge. If the label cannot be found, ask the store for help; do not mail the return until approval is given. Restocking fees are not applied.

Replacement review and repayment

A qualifying exchange can proceed after review if the replacement is in stock. We process or initiate an approved refund back to the original payment method within 10 days, while final posting remains subject to the financial institution.